For general information about APNK Internet and Wifi, go here.

Connected, but no internet?

If you cannot get the Terms of Use page to load after connecting to the WiFi:

• Stop the current web page from trying to load
• Type apnk.nz in the address bar and press Enter
• If problems persist please try the more in-depth troubleshooting below

Mobile Troubleshooting

Restart your device

Forget APNK network if you have connected previously - iPhone & Android

Join Network - APNK

Password - 88888888

Prompt to sign into network? Tap to bring up the Terms of Use page

No Prompt? Open a browser Type apnk.nz in the address bar and press enter

'Terms of Use' Page still not loading? Contact a library staff member for further assistance.

Windows Troubleshooting Checklists

(last updated 24/04/19)

No 'Terms of Use' page? Open a browser Type apnk.nz in the address bar and press Enter

Terms of Use page still not loading? For further troubleshooting, select your version of Windows:

Windows 10

Windows 8

Windows 7