Wi-Fi Troubleshooting

For general information about APNK Internet and Wi-Fi, go here.

Connected, but no internet?

If you cannot get the APNK Terms of Use page to load after connecting to the Wi-Fi, try the following troubleshooting steps:

If you can get to the APNK Terms of Use page, but cannot get any further:

If problems persist please try the more in-depth troubleshooting below.

Troubleshooting Checklists

(last updated 24/04/19)


Windows computers: