WiFi Troubleshooting
For general information about APNK Internet and Wifi, go here.
Connected, but no internet?
Connected, but no internet?
If you cannot get the Terms of Use page to load after connecting to the WiFi:
- Stop the current web page from trying to load
- Type apnk.nz in the address bar and press Enter
- If problems persist please try the more in-depth troubleshooting below
Mobile Troubleshooting
Mobile Troubleshooting
Restart your device
Forget APNK network if you have connected previously - iPhone & Android
Join Network - APNK Library
Password - apnk2765
Prompt to sign into network? Tap to bring up the Terms of Use page
No Prompt? Open a browser Type apnk.nz in the address bar and press enter
'Terms of Use' Page still not loading? Contact a library staff member for further assistance.
Windows Troubleshooting Checklists
Windows Troubleshooting Checklists
(last updated 24/04/19)
No 'Terms of Use' page? Open a browser Type apnk.nz in the address bar and press Enter
Terms of Use page still not loading? For further troubleshooting, select your version of Windows: